At Roshi Tour and Travels, we strive to provide you with the best travel experiences and ensure your journey is smooth and enjoyable. However, we understand that sometimes plans change. Our Trip Cancellation Policy is designed to offer clarity and flexibility in the event that you need to cancel your trip. Please review our policy below to understand your options and any applicable fees.
Cancellation Policy Overview
Cancellation Within 24 Hours of Departure:
Cancellations within 24 hours of the scheduled departure time are subject to higher charges. A minimum of 50% of the total trip cost or more may be retained. In some cases, the trip cost may be non-refundable.
No-Show Policy:
If you fail to show up for your trip without prior notice, the trip cost may be non-refundable. Additional charges may apply based on the service providers' policies.
Special Circumstances:
We recommend purchasing travel insurance to cover unexpected events. This can offer additional protection and mitigate cancellation fees.
Different terms may apply for group bookings. Please contact us directly for detailed information.
How to Cancel Your Trip
To cancel your trip, please contact our customer service team at contact@travelroshi.com or call us at 014111291/311. Include your booking reference number and reason for cancellation in your request.
Refund Processing
Refunds, when applicable, will be processed to the original payment method within 7-10 business days after your cancellation request is received and approved.
Why Choose Roshi Tour and Travels?
Flexible Options: We offer clear cancellation terms to help you manage changes to your travel plans.
Customer Support: Our dedicated team is here to assist with any questions or concerns regarding cancellations.
Trusted Service: With years of experience, we are committed to providing outstanding support and service.
For more information or assistance with your cancellation, please contact us. We are here to help you navigate any changes to your travel plans with ease.
Travel Smart with Roshi Tour and Travels